TERMS & FAQs
PLEASE NOTE:
All guests that purchase a ticket or enter the gallery are subject to the Guest Release and Waiver of Liability, Promise Not To Sue, Assumption of Risk, and Indemnity Agreement, a copy of which can be found here.
Each guest will be deemed to have consented to the terms of such agreement by purchasing a ticket to or entering the gallery.
TERMS:
- Guests under 16 must be accompanied by an adult.
- Tickets are 100% non-refundable, non-transferable, and must be purchased through our website.
- Please be considerate when bringing extra luggage or wardrobe changes, there is only one restroom available.
- No outside food or drink is permitted.
- Staff is available to assist you during your visit, but will not be held responsible when handling your mobile devices.
CAN I BRING MY OWN DSLR CAMERA OR PROFESSIONAL EQUIPMENT?
Diffrnt Gallery is a mobile device experience only. Photoshoots and videoshoots during gallery hours are prohibited in order to ensure that all guests have a fair amount of time to experience each set.
In order to use your DSLR camera and professional equipment for photoshoots and videoshoots, you must book a Private Gallery session.
RING LIGHTS:
Each set will have a ring light stand with a cellphone holder and are to be used at your own risk.
WHEN DO I ARRIVE? IS THERE A TIME LIMIT?
Please arrive 15 minutes prior to your time slot to allow for check-in. If you are late, you only have the 1hr time slot that you booked.
Do you accept cash?
No, we are a cashless business.
ARE THERE TICKETS FOR CHILDREN?
Diffrnt Gallery is intended for a teen and older audience. There are no discounts for children. Although children are allowed, we highly discourage guests under age 5.
The set designs are handmade out of delicate materials that children may be curious about and damage if they are not supervised.
Music played will be uncensored.
COVID PRECAUTIONS:
- Everyone must sanitize their hands upon entry.
- Although it is encouraged to wear a face mask when not taking pictures in a set, it is not mandatory to wear one.
- Equipment and props will be sanitized regularly throughout the day.
HAVE MORE QUESTIONS? PLEASE USE CONTACT FORM AND ALLOW 1-2 BUSINESS DAYS FOR A RESPONSE.